Masters Touch | Terms and Conditions

Terms and Conditions

Effective Date: January 1, 2024

Thank you for choosing Masters Touch Window Cleaning!

Please review the following terms and conditions carefully, as they outline the policies and guidelines for our services.

By scheduling an appointment, you acknowledge and accept the below terms and conditions.

Thank you for trusting Masters Touch Window Cleaning with your cleaning needs!

1. Scope of Services

Masters Touch Window Cleaning offers a range of professional cleaning services, including, but not limited to:
– Residential & Commercial Window Washing
– Outdoor Power Washing
– Gutter Cleaning
– Window Screen and Solar Screen Cleaning
– Light Fixture Cleaning
– Outdoor Furniture Cleaning
– Construction Clean-Up Projects

2. Customer Responsibilities

To ensure a seamless experience, we may require customers to complete certain tasks or make the service area accessible prior to our appointment. If any specific preparations are necessary, our technicians will reach out to inform you ahead of time.

3. Pricing and Payment

Service pricing may vary based on several factors, including but not limited to window size, type, and building height. Payment terms, including accepted payment methods and due dates, will be agreed upon at the time of scheduling.

4. Cancellations and Rescheduling

We strive to accommodate customers’ scheduling needs and ask for a minimum of 24 hours’ notice for cancellations or rescheduling requests. In cases where weather conditions prevent us from completing a service safely, we will communicate promptly to reschedule.

5. Liability and Damage

Masters Touch Window Cleaning is a fully licensed and insured company. While we take every precaution to ensure the safety of your property, accidents may occasionally occur. In such cases, please contact us immediately to discuss any potential damage claims.

6. Weather and Safety Conditions

Our team prioritizes safety. Weather conditions, such as high winds or rain, may occasionally impact our ability to perform services. If rescheduling is required due to unsafe conditions, we will notify you promptly.

7. Privacy Policy

Customer information is securely stored and is only used for scheduling, communication, and billing purposes. Masters Touch Window Cleaning does not sell customer data to third-party services. We also track interactions with leads to provide estimates and assess suitability for your cleaning needs. For more information, please refer to our Privacy Policy.

8. Dispute Resolution

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

9. Updates and Changes to Terms

Masters Touch Window Cleaning reserves the right to update these terms and conditions as necessary. In the event of changes, we will update this page and send a notification email to inform you of the new terms if you are subscribed.

10. Contact Information

For any questions or concerns about this Terms & Conditions Policy, please Contact Us.

Masters Touch Window Cleaning